Brand: Sukanya’s

Operated by: Sukanya Technologies

Website: www.sukanyatechnologies.com

Email: support@sukanyatechnologies.com

Phone:+91-824-044-1022

Sukanya’s operates as a digital marketplace where independent sellers, businesses, professionals and service providers may offer products and services to customers.

For transactions involving independent sellers or service providers, certain personal information may need to be shared with the relevant seller or service provider to fulfil an order, booking or service request.

Depending on how you interact with Sukanya’s, we may collect different types of information.

When you make a payment through Sukanya’s, the transaction may be processed through third-party payment gateways or financial service providers.

Depending on the payment method, payment providers may process information such as:

• Payment transaction details
• Transaction amount
• Payment status
• Payment reference or transaction ID
• Relevant billing information

Where payment processing is handled by a third-party payment provider, sensitive payment credentials such as complete card details may be collected and processed directly by that provider.

Payment providers may have their own privacy policies governing their handling of your information.

When you visit or use Sukanya’s, certain information may be collected automatically.

• IP address
• Browser type
• Device type
• Operating system
• Device identifiers
• Approximate location information
• Language preferences
• Pages visited
• Search activity on the Platform
• Date and time of visits
• Referring website
• Interaction with Platform features
• Error and diagnostic information

This information helps us understand how the Platform is used, improve performance and maintain security.

Sukanya’s may use cookies, pixels, tags, local storage and similar technologies.

These technologies may help us:

• Keep you signed in.
• Remember preferences.
• Maintain shopping cart information.
• Understand Platform usage.
• Improve website performance.
• Measure marketing campaigns.
• Detect fraudulent or suspicious activity.
• Provide relevant communications or advertising where permitted.

Some cookies may be essential for the Platform to function.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the Platform.

If you register as a seller, business or service provider, we may collect additional information required to create and manage your marketplace profile.

• Business name
• Contact person's name
• Business email
• Business telephone number
• Business address
• Product or service information
• Business category
• Payment or settlement information
• Tax-related information where applicable
• Business registration information where required
• Documents necessary for verification
• Seller performance information

The information required may vary depending on the type of seller, business or service being offered.

We may receive information from third parties where permitted by applicable law.

• Payment service providers
• Delivery and logistics partners
• Authentication providers
• Marketing platforms
• Analytics providers
• Advertising platforms
• Social media platforms
• Business partners
• Fraud prevention services

The information received will be handled in accordance with applicable law and this Privacy Policy.

We may use information collected through Sukanya’s for purposes including:

However, we may share information where reasonably necessary to operate the Platform or where permitted or required by law.

We may disclose information where reasonably necessary to:

• Comply with applicable law.
• Respond to lawful government requests.
• Comply with court orders.
• Protect our legal rights.
• Investigate fraud or security incidents.
• Prevent harm to users or third parties.
• Enforce our Terms & Conditions.

We will seek to limit disclosures to what is reasonably necessary for the relevant purpose, subject to applicable law.

If Sukanya’s or Sukanya Technologies undergoes a merger, acquisition, restructuring, sale of assets, financing, investment or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

Any such transfer will be handled in accordance with applicable legal requirements.

We take reasonable measures to protect information against:

• Unauthorised access
• Unauthorised disclosure
• Loss
• Misuse
• Alteration
• Destruction

Security measures may include appropriate technical, organisational and administrative safeguards.

You are also responsible for keeping your account credentials confidential.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing services.
• Maintaining accounts.
• Completing transactions.
• Resolving disputes.
• Meeting legal obligations.
• Maintaining financial and business records.
• Preventing fraud.
• Enforcing agreements.
• Protecting our legal interests.

When information is no longer required, it may be deleted, anonymised or securely disposed of, subject to applicable legal and regulatory requirements.

Depending on applicable law, you may have rights relating to your personal information.

These may include the ability to:

• Request access to certain personal information.
• Request correction of inaccurate information.
• Request deletion where legally applicable.
• Withdraw consent where processing is based on consent.
• Request information about how your data is being processed.
• Raise a complaint or grievance.
• Manage certain marketing communications.

Some requests may be subject to verification and applicable legal limitations.

To exercise an applicable right, contact us using the details provided in the Contact Us section.

Sukanya’s may send promotional communications through channels such as:

• Email
• SMS
• Telephone
• WhatsApp or other messaging platforms
• Notifications through the Platform

Where required by law, we will seek appropriate consent before sending certain promotional communications.

You may request to stop receiving promotional communications by using the unsubscribe option provided in the communication or by contacting us.

Sukanya’s is not intentionally designed to collect personal information from children who are not legally permitted to use the Platform.

If you are a parent or legal guardian and believe that a child has provided personal information to us without appropriate permission, please contact us.

Where legally required, we will take reasonable steps to address such information.

Sukanya’s may contain links to websites, applications or services operated by third parties.

These third parties may have their own privacy policies and terms.

Sukanya’s is not responsible for the privacy practices of independent third-party websites or services.

We encourage you to review their privacy policies before providing personal information.

Sukanya’s may operate or maintain profiles on social media platforms.

If you interact with us through social media, information may be processed by both Sukanya’s and the relevant social media platform.

Your use of those platforms is subject to their respective terms and privacy policies.

Information that sellers or businesses choose to make publicly available through their Sukanya’s profile may be visible to other users or visitors.

Such information may include:

• Business name
• Business description
• Product information
• Service information
• Business images
• Public contact information
• Reviews and ratings

Sellers should avoid publishing sensitive personal information that they do not wish to make publicly available.

If you submit reviews, ratings, photographs, videos, comments or other content, some of that information may become publicly visible depending on how the Platform feature operates.

You should therefore avoid including:

• Passwords
• Financial information
• Government identification numbers
• Private contact information
• Sensitive personal information
• Information belonging to another person without permission

Sukanya’s may moderate or remove content that violates our Terms & Conditions or applicable law.

Depending on the technology providers and services used by Sukanya’s, personal information may be processed or stored in locations outside your state or country.

Where personal information is transferred internationally, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable legal requirements.

In the event of a data breach or security incident involving personal information, Sukanya’s will take appropriate steps as required under applicable law.

Depending on the nature of the incident and applicable legal requirements, this may include:

• Investigating the incident.
• Taking steps to contain the incident.
• Strengthening security measures.
• Notifying relevant authorities where required.
• Notifying affected individuals where required.

We may update this Privacy Policy from time to time.

Changes may be made because of:

• Changes in applicable law.
• Changes to the Platform.
• Introduction of new services.
• Changes in technology.
• Changes in how we process information.
• Security or operational requirements.

The updated Privacy Policy will be published on the Platform with a revised effective date.

We encourage you to review this page periodically.

If you have a privacy-related concern, complaint or grievance, you may contact us.

We will endeavour to address privacy-related grievances within the timelines prescribed under applicable law.

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

At Sukanya’s, we believe that building a strong marketplace starts with building trust.

Whether you are a customer discovering a new business, a woman entrepreneur showcasing your products, a professional offering your services or a creator building your brand, we are committed to treating your information responsibly.